Frequently Asked Questions
The Frequently Asked Questions page is designed to answer the most common queries that people have. Look over the list of questions below, and if any of these look related to the one you're hoping to have answered, simply click on it.
A MOOC is a ‘massive open online course’. Massive, because it attracts a cohort larger than traditional university courses; open, because it's free; online, because you can access it on the Web from anywhere in the world; and course because … it's a course. This extremely large-scale, distance course style is a relatively new idea, with the first MOOCs emerging in 2008. The University of Tasmania has offered the Understanding Dementia MOOC since 2013.
Nothing, it is completely free!
Yes, the course has been designed to allow participants to complete all content online.
No, you do not need any prior level of knowledge, and we hope to provide useful information to people at a range of educational levels. As it is fully online, basic computer skills are required to complete the course. You will also need a unique (not-shared) email address to sign up for a profile at mooc.utas.edu.au and to enrol in a course.
There are no exams or assignments. However, there are quizzes for you to gain insight into your learning. Access to the next module is dependent on having completed the end-of-unit quiz for the previous module. Completion of the final quiz is required for you to receive your certificate of completion.
Unfortunately there are no extensions possible. Post closure you will be able to access your completion certificate/s. If you used the notes feature in the Understanding Dementia MOOC, you can download a copy of your recorded notes .
Tablets are supported devices, however, the screen sizes of some tablets may not be ideal for viewing some of the course activities, such as quizzes.
Once you have signed up for a mooc.utas.edu.au profile and verified your email address, you are able to change your password by clicking on the Forgot your password? link on the login page. This will send a reset to your email account that allows you to choose a new password.
There are a number of reasons why we may not have been able to get an email through to you:
- The email address we have recorded for you is incorrect.
- Your email inbox was full or the email address provided was unavailable at the time of transmission.
- The spam/junk mail filter settings used by your email program or ISP prevented the delivery of the email. You may wish to add the following email addresses to your email address book to increase the chances of our emails reaching you - dementia.MOOC@utas.edu.au pd.MOOC@utas.edu.au and firstname.lastname@example.org
- You may have unsubscribed from previous correspondence. If so, please contact us at dementia.MOOC@utas.edu.au or pd.MOOC@utas.edu.au and advise that you wish to resubscribe.
- Temporary technical issues.
It has also come to our attention that some aged care organisations have staff email addresses that are for internal communication only. If this applies to your organisation then you may need to sign up with an alternative email address.
Verifying your email address completes your sign up process and allows you to enrol or express your interest in a course. If you cannot see your verification email in your inbox, try looking in your junk mail folder, as sometimes our emails get accidentally sent there. The email you are looking for is -
From: University of Tasmania MOOCs Subject: Confirm your Understanding Dementia MOOC profile
If you are able to locate it, please open it and click on the link within it to complete your sign up. You will then be able to enrol in current courses and express interest in future MOOCs and educational offerings as they become available. If you cannot locate the verification email, please request that it be resent at https://mooc.utas.edu.au/resend.
Frequently Asked Questions about the Preventing Dementia (May 2018) MOOC
If you have other questions about the Preventing Dementia MOOC, please contact us.
Please visit the Contact page if you cannot find the answer to your question.